Leisure / retail
Life With A Van
A multi-channel sales agent from lead to customer.
Case study
Life With A Van
A sales agent across email, WhatsApp and SMS for Life With A Van that takes a Facebook lead and uses intelligent, on-brand conversation to turn them into a customer.
- Facebook leads nurtured across email, WhatsApp and SMS
- Intelligent, on-brand conversation
- Persistent follow-up the team couldn't match
The work
Challenge, approach, outcome
1
The challenge
Facebook leads needed fast, persistent, multi-channel follow-up the team couldn't keep up with.
2
What we built
A sales agent working email, WhatsApp and SMS that nurtures each Facebook lead with intelligent, on-brand conversation.
3
The outcome
More leads converted to customers, with consistent, around-the-clock follow-up.
3
channels, one agent
24/7
follow-up
More
leads converted
“Every lead gets followed up properly now, across every channel, every time.”
Sam Whitaker
Owner, Life With A Van
