About Lanceabot
Senior humans on every AI we ship
We're a Manchester AI studio that builds agents to do real operational work — and keeps experienced people watching every one of them.
Why we exist
Automation that improves the business without removing accountability
Most AI projects stall in one of two places: clever demos that never touch real workflows, or fully autonomous systems nobody trusts to run unsupervised.
We built Lanceabot for the middle ground that actually works — agents that take real actions across your tools, with senior operators reviewing edge cases, holding the guardrails and keeping performance honest.
We start with the workflow, the customer journey and the result the business needs, then build the smallest reliable system that delivers it.
Track record
Proof, not promises
A snapshot of the work behind the studio.
How we think
The principles behind every build
Results first
Agents are built around your real processes and the outcome you need — not a generic template.
Human oversight
Approvals, limits and an audit trail on every action an agent can take.
Inside your tools
Agents work in the CRM, inbox and systems you already use. Your data stays yours.
Honest scope
We build the smallest reliable system that delivers, and tell you where AI isn't the answer.
Measured
Speed, accuracy, workload removed and ROI tracked from day one.
Operated, not abandoned
We monitor, review edge cases and keep improving each agent after launch.
How we work
Audit, build, operate
Audit
We map how work really flows, then find and rank the highest-return automation opportunities — costed and vendor-neutral.
Build & train
We design, build and train the agent around your tools, your team and your risk tolerance, with guardrails baked in.
Operate & guard
Senior operators monitor performance, handle exceptions and keep improving the agent once it's live.
The team
Senior people, hands on the work
Sahil Bhandari
Founder / Director
Paul Mott
Co-founder
Tom Bagshaw
Chief Technology Officer
Kelvin Etuhu
Operations Director
Rae O'Neill
Sales Director
Huzaifah Bhutto
Agent Engineer
“Lanceabot helped us turn a messy operational workflow into something clear, automated and still fully under our control.”
Let's find what's worth automating
Book a call or get a free, human-reviewed audit of where AI agents pay off fastest for your business.